20 лет
Мужчина
Chișinău
18 000 MDL
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Обо мне
Communicative customer service professional motivated to maintain customer satisfaction and contribute to
company success. History managing large amounts of inbound calls and sustaining satisfactory relationships
with customers, with outstanding active listening and multitasking abilities. Highly-motivated employee with
desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at
working effectively unsupervised and quickly mastering new skills.
-> Good communication skills
-> Multi-tasking
-> Responsible
-> Hard-working
-> Phone policy
-> The ability to resolve tasks or issues quickly and efficiently.
Опыт работы
Май 2024 - Июль 2024
3 месяца
Customer Support - Chats
Keep-Up Systems
Кишинев
- Have utilized Intercom to manage chats for 2 different platforms at once;
- Sent requests to the appropriate departments to resolve the customer's issue;
- Created data sheets to analyze the amplitude of inbound requests from different issues and cases;
- Demonstrated excellent communication skills in resolving consumer complaints.
Декабрь 2023 - Апрель 2024
5 месяцев
Customer Service Agent
Roslin
Кишинев
- Assisted customers with technical support;
- Maintained detailed records of customer interactions and comments for future reference;
- Set up and activated customer accounts;
- Answered inbound calls, chats and emails to facilitate customer service;
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Языки
Румынский Свободно владею
Русский Базовый
Английский Свободно владею
Образование: Среднее-специальное
Год окончания: 2023
Colegiul de Constructii din Hancesti
Специальность: Contabil
Пожелания к работе
График работы
Full-time
Водительское удостоверение
Категория: B
С личным авто
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