Technical Lead for Self Service Mobile App

We are looking for an experienced Technical Lead responsible for overseeing the technical aspects of the self-service mobile application projects.

The primary objective of this role is to ensure the successful design, development, and delivery of the mobile self-service application, aligned with business goals and customer needs. This role involves collaboration with cross-functional teams, implementation of technical standards, management of project timelines, and delivery of innovative, high-quality solutions.
Your main activities will include
- Provide strategic direction for the technical development of the self-service mobile application, setting technical standards and best practices for mobile platforms.
Design and guide the mobile app architecture, ensuring scalability, security, and performance to meet the growing needs of users.
- Lead a team of mobile developers and engineers in implementing self-service features, such as account management, payment integration, usage tracking, and service activation.
- Coordinate with product owners, project managers, UX/UI teams, and backend developers to ensure seamless integration with BSS/OSS platforms and other enterprise systems.
- Monitor the mobile app development lifecycle, ensuring adherence to project milestones, managing risks, and resolving technical challenges efficiently.
- Translate business requirements and customer feedback into actionable technical solutions, aligning them with the mobile app roadmap.
- Develop and maintain comprehensive technical documentation, including APIs, architecture diagrams, and design patterns.
- Conduct code reviews, promote best practices in software engineering, and foster a culture of continuous learning and innovation.
- Ensure the mobile app meets cybersecurity and data privacy standards, implementing secure coding practices and compliance protocols.
- Monitor app performance and user feedback, identifying opportunities for optimization and enhancement.
What we offer
- An innovative work environment where you’ll collaborate with talented colleagues across departments, expanding your technical and leadership capabilities.
- A platform to make a tangible impact on customer experience by driving the evolution of our self-service app.
- Opportunities to work with cutting-edge mobile technologies and frameworks.
Who are you
- A person with proven ability to lead multidisciplinary development teams effectively.
Having strong technical project management skills, with experience managing multiple concurrent projects.
- You are a strong problem solver with creativity in architecting technical solutions;
- Experienced in mobile application development across backend, frontend, infrastructure, and data integration.
- Familiar with the specific challenges and opportunities of mobile-first design and development

Qualifications
- You have graduated from University / Institute of Technology within ICT area or you have equal level of knowledge.

Required Knowledge and Skills
- 7+ years of software development experience, including 3+ years in a technical leadership role.
- Expertise in mobile development frameworks (e.g., Swift, Kotlin, React Native, Flutter,) and related technologies.
- Familiarity with enterprise integration patterns and system integration in the mobile ecosystem.
- Proficient in designing and developing mobile apps, focusing on usability, performance, and security.
- Experience with backend services integration (e.g., RESTful APIs, GraphQL, Firebase).
- Knowledge of mobile app profile/lifecycle management/publishing processes (App Store and Google Play).
- Knowledge of PostgreSQL, Keycloak and Min.io will be a plus
- Familiarity with CI/CD pipelines, agile methodologies, and DevOps practices.
- Knowledge of mobile app analytics, crash reporting, and performance optimization tools.
- Strong understanding of data privacy and cybersecurity regulations affecting mobile apps.

We expect you to
- Have a positive and forward leaning attitude
- Excellent communication and stakeholder management skills.
- Strategic thinking and a forward-looking mindset.
- Be analytical, organized and you like to document
- Be responsible and proactive and take own initiatives
- Have good team working skills, but also able to function independently
- Be able to identify and manage critical situations
- High adaptability and ability to thrive in a fast-paced environment.
- Have high focus on quality, customer satisfaction and continuous improvements

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By applying, you express your agreement regarding the processing of your personal data and their retention for a period of 12 months from the application date.