Accounting clerk

An Accounting Clerk is responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability. In addition, responsible for accurately reporting daily revenues and expenses for all departments (Rooms, F&B and Other Operating) and to audit all Travel Agent Commissions, tips and gratuities, and revenue journals.


What will I be doing?

As an Accounting Clerk, you would be responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner.
Research and resolve guest billing disputes in a timely, friendly and efficient manner.
Prepare and complete all month-end responsibilities, including but not limited to, preparing reports and setting up late bills.
Prepare and post daily receivables from event contracts and balance totals to the General Ledger.
Coordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval signature.
Review all final statements for accuracy, make necessary corrections and mail sales contracts to clients in a timely manner.
Prepare journal entries.
Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests (e-mail, facsimile, mail, etc.).

Job Requirements
What are we looking for?

An Accounting Clerk serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous experience in a high volume Accounts function
Computer literate, with good MS Excel skills
Good time management and organisation skills
Passion for providing superior customer service
Relevant degree, in Accounting or related business discipline, from an academic institution

What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members.