Operator (finder) 7000-12000 lei lunar

CUSTOMER SERVICE REPRESENTATIVE

Requirements:

- Excellent English, both written and spoken
- Proficiency with personal computers and Microsoft Office applications (i.e., Word, Excel,PowerPoint,Outlook)
- Ability to work under stress
- Knowledge of customer service principles and practices
- Working experience in the related field (sales) would be an advantage;
- Very good online research and computer skills;
- Hardworking, resourceful, pro-active and willing to learn along the working process.

Responsibilities: 

- Handle and solve customer complaints by phone, email and sms
- Provide accurate and complete information by using the right tools
- Respond in a prompt manner to customer inquiries
- Provide appropriate solutions and alternatives and follow up to ensure resolution

We offer you in exchange:

- The chance to express your own, innovative ideas in an organized environment
- Work in a young and promising team based in Chisinau
- Working hours 9 AM – 5 PM (day shifts); 3 PM – 11 PM (evening shifts),
- Highly motivating salary
- Bonuses based on performance
- Attractive salary package (fix pay + commission);
- Full benefits package.

About company:

We are international delivery company, very flexible on times, including weekend and bank holiday
collections and deliveries…..

Please send a CV to: drag.musteata@gmail.com